Finding a Great Car Mechanic

Finding a Great Car Mechanic

What you should look for in finding a good repair shop

If you moved, switched car brands, had a bad experience with auto repairs, or the auto dealership went out of business, there are many other options for available to you when tending to your car maintenance and repair needs.

Considering the latest annual survey, we noticed that consumers generally have a greater level of satisfaction with independent repair shops than car dealerships.

If your car is still under warranty, you’ll need to take your vehicle to a dealership for warranty repairs, however, you don’t need to use the dealership for general or routine maintenance. Federal law says that you have the right to take your vehicle to the shop of your choice to have those repairs performed without voiding the warranty.

However, identifying a mechanic you can trust takes some diligence and research–it involves more than letting your fingers do the walking. You have to do some old-fashioned investigation. There’s no single clue to what makes a good repair shop, but here are some things you should look for.

Find the right shop for your brand of car

Certain auto repair shops specialize in certain makes. The repair shops that specialized in your type of vehicle will be more likely to provide that best care.

Recommendations from family and friends

Word of mouth is another way to find the right auto repair shop for your vehicle. Recommendations from family members or friends who have experience with a certain auto repair shop can be useful.

Search the Internet

Information about mechanics in your area can be found all over the internet. Angie’s List, the Consumer Reports car repair estimator, and are just some of the sources.

Check for certification

Remember to be sure that you check your mechanic’s certifications. Your mechanic and shop should be certified by a nationally recognized organization such as the National Institute for Automotive Service Excellence, or ASE. Also, check the Better Business Bureau for business rankings.

Give the shop a test drive

Before you face a major repair, give your local repair shop a test drive with a small repair. That way you’ll get a read on customer care and quality of service.

At Crestwood Auto Clinic we treat our customers like old friend. We know that your vehicle is one of the most important assets you own. That is why we service your vehicle using the latest in automotive technology and we stock top quality mufflers, brakes, air conditioners, tire and other parts to keep your vehicle running in tip top condition.


5325 Old Middleton Rd.
Madison, WI 53705